{"id":2171,"date":"2023-03-02T10:39:48","date_gmt":"2023-03-02T05:09:48","guid":{"rendered":"https:\/\/enablex23.vcloudx.com\/insights\/?p=2171"},"modified":"2025-06-06T06:20:13","modified_gmt":"2025-06-06T00:50:13","slug":"best-video-kyc-solutions-banks-fintech","status":"publish","type":"post","link":"https:\/\/enablex23.vcloudx.com\/insights\/best-video-kyc-solutions-banks-fintech\/","title":{"rendered":"EnableX Video API Elevates Customer Onboarding For India based Mobile Payments Leader"},"content":{"rendered":"\n<p><b><span data-contrast=\"none\">Background:<\/span><\/b> <span data-contrast=\"none\">In recent years, digital transformation has become integral for companies looking to stay ahead in the digital world. Despite the progress, one area continues to be a challenge: validating the authenticity of a customer\u2019s identity and a seamless route to KYC.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">Not only fintech companies face time and resource crisis, the traditional way of bringing a customer onboard is <\/span><\/p>\n\n\n\n<ul>\n<li><span data-contrast=\"none\">vulnerable to fraud and physical documents being lost<\/span><\/li>\n\n\n\n<li><span data-contrast=\"none\">doesn\u2019t match the expectations of today\u2019s digital native customers, who are required to be physically present at a designated time and place <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p><span data-contrast=\"none\">As an expert in leading digital transformation for its clients, this Financial Services giant knew it had to enable a fully digital KYC solution (eKYC) to make all work processes digital.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><b><span data-contrast=\"none\">Challenge: <\/span><\/b><span data-contrast=\"none\">The Company wanted to migrate its KYC process fully online, while being compliant with all regulations and with the highest standards of security. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">The objective was to incorporate the eKYC flow into their own systems, to make it seamless and easy to deploy, while ensuring end-customers were able to complete the process regardless of their location, varying network and bandwidth availability, and across a range of low-end smartphones. The company tried multiple solutions, but faced issues across quality, consistency and data localisation, especially when using global providers through the public cloud.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><b><span data-contrast=\"none\">Solution<\/span><\/b><span data-contrast=\"none\">: EnableX provided a <\/span><b><span data-contrast=\"none\">private cloud solution<\/span><\/b><span data-contrast=\"none\"> using our <a href=\"https:\/\/www.enablex.io\/cpaas\/video-api?utm_source=Insights&amp;utm_medium=Blog&amp;utm_campaign=organic\" target=\"_blank\" rel=\"noopener\">video API<\/a> which complied with data security and data localisation requirements, as well as assured consistent high quality video capability across their operating conditions. Integrating EnableX video APIs into their applications and workstreams, the organisation made eKYC process seamless for their customers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><b><span data-contrast=\"none\">Results:&nbsp;<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">With EnableX Video API, the company embedded eKYC into their official app for end clients, while their agent use a web-based interface. Up to 50,000 video based eKYC sessions are conducted every day now. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">Their customers can now schedule KYC as per their convenience and a <a href=\"https:\/\/www.enablex.io\/cpaas\/video-api?utm_source=Insights&amp;utm_medium=Blog&amp;utm_campaign=organic\">video call<\/a> is launched on time with the Agent. <\/span><span data-contrast=\"none\">The agent conducts the KYC process and marks it as completed or defers it according to their internal process.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">The company has transitioned all its agents and eKYC customers to the EnableX powered eKYC process. Our customised pricing plans also allowed them to simplify their unit economics on a per KYC basis, which delivers comparatively lower costs than previous solutions. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p>If you are looking to build a world class experience for your clients using embeddable video API solutions, <a href=\"https:\/\/www.enablex.io\/contact-us\/\/?utm_source=Insights&amp;utm_medium=CaseStudy&amp;utm_campaign=organic\">contact us<\/a> today!<\/p>\n\n\n\n<p>The EnableX Video Platform is built using the best-in-class technologies and infrastructure to deliver best possible customer experience. With the use of WebRTC as the underlying real-time communication framework, we ensure seamless communication across end points and mobile devices. We offer native APIs and SDK\u2019s along with hybrid frameworks \u2013 both for web and mobile applications including ReactNative, Flutter and Cordova to enable quick integration by developers.<b><u><\/u><u><\/u><\/b><\/p>\n\n\n\n<p>Related Reading: <\/p>\n\n\n\n<p>Learn more about our solutions for the BFSI industry <a href=\"https:\/\/www.enablex.io\/cpaas\/industry\/banking-finance\">here<\/a>.\u00a0<\/p>\n\n\n\n<p><a href=\"https:\/\/www.rbi.org.in\/Scripts\/BS_ViewMasDirections.aspx?id=11566\">Read RBI&#8217;s Master Direction on video KYC (V-CIP) here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Background: In recent years, digital transformation has become integral for companies looking to stay ahead in the digital world. Despite the progress, one area continues to be a challenge: validating the authenticity of a customer\u2019s identity and a seamless route to KYC.&nbsp; Not only fintech companies face time and resource crisis, the traditional way of &#8230;<\/p>\n","protected":false},"author":25,"featured_media":2173,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,125,108,117,103,107,20,93],"tags":[203,51,169,144,138,65],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Video KYC Solutions for Banks and Fintech<\/title>\n<meta name=\"description\" content=\"Explore the best-in-class video KYC solutions tailored for banks and fintech companies. Ensure secure and compliant customer onboarding processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enablex23.vcloudx.com\/insights\/best-video-kyc-solutions-banks-fintech\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top Video KYC Solutions for Banks and Fintech\" \/>\n<meta property=\"og:description\" content=\"Explore the best-in-class video KYC solutions tailored for banks and fintech companies. Ensure secure and compliant customer onboarding processes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enablex23.vcloudx.com\/insights\/best-video-kyc-solutions-banks-fintech\/\" \/>\n<meta property=\"og:site_name\" content=\"Insights about video API, SMS API; WhatsApp for Business API\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-02T05:09:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-06T00:50:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/enablex23.vcloudx.com\/insights\/wp-content\/uploads\/2023\/03\/Video-API-Solution-for-KYC-in-Banking-Industry-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4750\" \/>\n\t<meta property=\"og:image:height\" content=\"1671\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jason Wills\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@enablexio\" \/>\n<meta name=\"twitter:site\" content=\"@enablexio\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jason Wills\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top Video KYC Solutions for Banks and Fintech","description":"Explore the best-in-class video KYC solutions tailored for banks and fintech companies. 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