{"id":840,"date":"2020-02-27T05:40:45","date_gmt":"2020-02-27T00:10:45","guid":{"rendered":"https:\/\/enablex23.vcloudx.com\/insights\/?p=840"},"modified":"2025-08-05T19:42:16","modified_gmt":"2025-08-05T14:12:16","slug":"enablex-empowers-financial-institutions-to-seamlessly-conduct-video-based-kyc","status":"publish","type":"post","link":"https:\/\/enablex23.vcloudx.com\/insights\/enablex-empowers-financial-institutions-to-seamlessly-conduct-video-based-kyc\/","title":{"rendered":"EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC"},"content":{"rendered":"<p><strong>EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC <\/strong><\/p>\n<p><strong>~As RBI allows Video KYC; Financial Institutions gear up to scout new avenues~<\/strong><\/p>\n<p><strong>New Delhi, 27 February 2020:<\/strong> EnableX, a leading Communication Platform as a service (CPaaS) player today announced that it is enabling Financial Institutions in India to conduct Video-based KYC (Know Your Customer) by leveraging its Video Call Integration capabilities.<\/p>\n<p>The <strong>Reserve Bank of India (RBI)<\/strong> has allowed financial institutions to conduct video-based KYC through the Video Customer Identification Process (VCIP), simplifying the customer onboarding process. Financial services companies can now verify customer details over a video call, and this undoubtedly saves cost and resources for enterprise and provides convenience for the end customers. Banks can now leverage EnableX video call platform to seamlessly embed video into their onboarding workflow without the need to invest in costly hardware and software that lacks scalability and security.<\/p>\n<p>The video KYC can be done in several ways:<\/p>\n<ol>\n<li><strong>Self-service KYC- <\/strong>This experience is akin to filling up a video-based questionnaire. After submitting the basic details of ID\/address proofs, it will dynamically ask the customer a few questions to which the responses are recorded. In the end, the customer can review the responses before submitting the information.<\/li>\n<li><strong>Interactive KYC- <\/strong>Alternatively, the customer can get into a video call with the bank representative who can verify the information uploaded and authenticate the customer in real-time. This solution not only verifies customers\u2019 identity in real-time but it also allows for more interactivity.<\/li>\n<\/ol>\n<p>Financial Institutions can hugely benefit from Video-based KYC in ways more than one. Primarily, the process will make onboarding easier and quicker, transforming customer experience and delivering great satisfaction. It will also require less documentation and resources at the companies\u2019 end which will eventually bring down the operational costs and increase revenues for them.<\/p>\n<p><strong>Pankaj Gupta, CEO &amp; Founder, EnableX says, <\/strong><em>\u201c<\/em><em>For consumers, on the other hand, Video KYC will save a lot of time and effort by enabling them to complete KYC online and remotely without having to visit the branch or having someone come to their house. In addition, because verification is done in real-time, consumers will enjoy smooth and instant processing of their applications as compared to paper-based KYC processes which can take days or even up to weeks to get verified before having access to the service.\u201d<\/em><\/p>\n<p>EnableX has been widely acknowledged in the APAC market for empowering financial services companies to offer Video-based KYC. <em>\u201cThe capability offered by EnableX is a cost-effective &amp; speedy way to undertake the KYC process. It enables organisations to ensure better customer experience while still maintaining process-adherence &amp; compliances. Not just FinTech companies, this is beneficial for any organisation that is looking to verify customer authenticity\u201d, <\/em><strong>adds Pankaj.<\/strong><\/p>\n<p>EnableX proprietary video technology, a key differentiator, delivers the best possible video quality even in low bandwidth environments. The carrier-grade and customisable platform offers a suite of capabilities right from the basics of one-to-one or multi-party calling, recording, speech to text conversion &amp; vice versa, to more advanced and intelligent features such as real-time diagnostics dashboards, troubleshooting logs, AI-based bandwidth management, and more. It also comes with different deployment options\u00a0 \u2013 public, private and hybrid cloud &#8211; to meet security and compliance needs of the financial services sector.<\/p>\n<p>&#8212;<br \/>\n<strong>About EnableX<\/strong><br \/>\nEnableX, a product of <strong>vCloudx,<\/strong> is a communication platform for integrating real-time communications into apps and websites. The scalable and secure global platform provides developers and service providers with powerful APIs to create video, voice and messaging conversations with ease. From one-to-one chats to large scale broadcasts, EnableX makes communications more flexible and personal, helping enterprises stay ahead in the digital world.<\/p>\n<p>\u200bFounded in 2017 and headquartered in Singapore, EnableX has established a strong foothold in \u200bAPAC countries, especially India. Backed by a team of 30 \u200bpassionate technologists, it constantly challenges the status quo to empower Fortune 500 companies as well as start-ups across the globe\u200b with its highly interactive and powerfully engaging customer experience\u200b platform.<\/p>\n<p>Try <a href=\"https:\/\/vkyc.enablex.io\/\" target=\"_blank\" rel=\"noopener\">Video-based KYC<\/a> now!<br \/>\nFor more information, visit our website at <a href=\"http:\/\/www.enablex.io\/\">www.enablex.io<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC ~As RBI allows Video KYC; Financial Institutions gear up to scout new avenues~ New Delhi, 27 February 2020: EnableX, a leading Communication Platform as a service (CPaaS) player today announced that it is enabling Financial Institutions in India to conduct Video-based KYC (Know Your Customer) by &#8230;<\/p>\n","protected":false},"author":25,"featured_media":1406,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[122,117,103,16,24,93],"tags":[65],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enablex23.vcloudx.com\/insights\/enablex-empowers-financial-institutions-to-seamlessly-conduct-video-based-kyc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC\" \/>\n<meta property=\"og:description\" content=\"EnableX empowers Financial Institutions to seamlessly conduct Video-based KYC ~As RBI allows Video KYC; 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