Deploy intelligent chatbots and voicebots across web, WhatsApp, RCS, and voice channels with live agent support to convert more prospects, reduce support costs, and deliver personalized customer experiences at scale.
Transform your customer engagement with a no-code Conversational AI platform that automates queries across channels, ensuring faster resolutions and improved customer
Leverage AI chatbots powered by LLMs to decode complex, unstructured messages and respond with precise, accurate resolution.
Ensure a seamless transition from AI chatbot to human with full context, while empowering human agents with AI Assist features like sentiment detection, reply suggestions, and more.
Go beyond generic responses and engage customers with dynamic, contextual conversations across text and voice
Agents bring connection and empathy, while Conversational AI chatbots offer efficiency and scalability. Only EnableX Dialogs Cloud provides the solutions to achieve human-bot synergy, seamlessly blending the best of both worlds to deliver the most effective and supportive omnichannel experience.
AI Chat Agent
Resolve customer issues instantly across any channel with our GenAI-powered conversational chatbot and automation.
Key features :
Omnichannel AI Chat Agent 
AI Voice Agent
Provide instant, efficient, and human sounding voice responses to commands and queries with our automatic speech recognition Voicebot
Key features :
Multilingual AI Voice Agent
Live Agent
Handle complex issues in real-time by empowering customer support agent with voice, video chat and collaboration capabilities
AI Agent Assistant
Empower your agents and sales reps to work more efficiently with features like chat summaries, relevant answer suggestions, and more, ensuring quicker and more effective customer interactions
Key features :
Harness the power of Dialogs Cloud, where Conversational AI chatbot seamlessly collaborates with human agents to empower enterprises in delivering exceptional customer experiences
EnableX Dialogs delivers GenAI voice and text chatbot that help businesses engage with customers across web, messaging and social channels through personalised, meaningful conversations. With cutting-edge LLM and NLP technology, our chatbots deeply understand customer intent and respond naturally, delivering conversations that feel seamless and human-like.
We seamlessly integrate chatbots and human agents to deliver end-to-end customer journeys. With Smart Routing, conversations flow seamlessly from chatbots to the right agents, armed with full context and AI-powered tools like chat summaries and reply suggestions. Live agents can instantly engage with customers via voice, video, or co-browsing, enabling faster issue resolution and a more personalised experience.
Track Metrics that truly matters. Monitor the performance of your agents and chatbots, streamline automated workflows, and refine your processes with data-driven intelligence for better results. Track containment rates, and key KPIs to continuously improve your conversational AI chatbots.
Conversational Analytics
Redefine customer experiences with Dialogs Conversational AI Platform, powered by Large Language Models and advanced AI technologies for human-like, generative question-answering capabilities.
Enable omnichannel interactions with your customers by deploying your Conversational AI chatbot across any channel—through text or voice.
Be available to assist you customers anytime as they browse your website or your native app.
Engage customers effortlessly on Messenger, providing instant, personalised respones.
Be available to chat on social media whenever your customers are browsing your profile and products.
Automate integration and build richer customer engagement on world's most popular chat app.
Engage customer with rich media, branding, and interactive conversational journeys.
Provide instant, efficient, and human sounding voice responses with Voicebot
Enablex adds real-time voice to your WhatsApp Business messaging, transforming chats
into live conversation that drive action and elevate the customer experience.
Let customers call your agents instantly—without ever leaving the WhatsApp thread.
Engage opted-in customers with follow-ups, support, or consultations—directly through WhatsApp Voice.
Integrate WhatsApp Voice Calling into Dialogs chatbot flow for a seamless, unified experience.
Orchestrate conversational flows across channels with our no-code, all-in-one chatbot builder.
Create it once for one channel and deploy it across multiple channels. It's that simple.
Save time with ready-to-use templates - reuse them as they are or edit them to develop your own engagement journey.
Customise Chat Widget's look and feel to match your brand's style and app/website design.
Set conditions, rules and triggers with drag-and-drop workflow builder. Spice up your bot with rich messages, including images, buttons, carousels, and galleries.
Integrate quickly with CRM, CDP, and knowledge-based system for a seamless engagement experience.
Conduct a test run to identify and fix issues in real-time, ensuring a frictionless customer experience.
Personalise your bot to perfectly reflect the tone of voice and style of your brand, ensuring every interaction feels authentic.
Generate more qualified leads, boost conversion rate, and grow your revenue effortlessly with Conversational AI
Enhance the digital edtech experience by offering comprehensive student support from admission and enrollment to learning, all with the help of intuitive conversational AI.
Automate the entire process from FNOL claims filing and finding relevant information to evaluating plans and policies, as well as providing Post purchase support.
Automate financial procedures and transactions directly within the chat window, without requiring your customer to navigate away. Customers can also seamlessly switch to a live agent within the same chat window.
Deliver authentic, Intent driven conversations at scale. Address customer inquiries wherever they are, on their preferred channels, at any time of the day.
Enhance the healthcare customer experience with automated appointment bookings, consultation reminders, feedback collection, and more. This frees up your live agents to handle more complex inquiries.
Deliver AI-powered conversations to support travellers at every stage of their journey, including booking, check-in, checkout, and special requests.
September 9, 2024 / Team EnableX
June 11, 2025 / Alison Chase
October 3, 2024 / Team EnableX
A Conversational AI platform is an advanced AI solution that facilitates seamless communication between humans and computers in a natural, human-like manner. Leveraging technologies like natural language processing (NLP) and machine learning, it enables voice and chatbots to understand human speech and text, determine appropriate responses, and reply in a way that feels intuitive and easily understandable to users.
Absolutely! EnableX Dialog Cloud, a Conversational AI platform, seamlessly integrates with your backend systems, including CRMs like Zoho, Hubspot and Salesforce, payment gateways like Stripe and PayU, and more. This integration empowers your business to deliver streamlined and efficient customer interactions across all channels.
View all integrations
You can easily develop your bot with our no-code bot builder. There are templates available for you to adapt and customise to your use cases. Read the following developer guide and get started in minutes.
Developer Guide
30-Day Free Trial
Yes, flows and journeys can be customized for each channel (WhatsApp, Website, Instagram, Facebook Messenger, etc.), or a single flow can be used across multiple channels.
The platform allows API nodes in bot flows, which can be connected to payment gateways and backend CRMs for real-time information retrieval.
EnableX Leads the Innovation – WhatsApp Voice Calling for Business Is Now Live.
