Automatic Speech Recognition

AI-First Automatic Speech Recognition
That Turns Conversations into Actionable Data

Embed Automatic Speech Recognition (ASR) to power AI agents, and automate voice-driven
workflows across contact centers, apps, and bots.

Data-driven Insights

Elevate CX With AI-Powered Automatic Speech Recognition

Integrate directly into your voice applications to reduce handle time, boost self-service, and
unlock customer insight from every call

Conversational IVR

Replace traditional IVR with AI-first platform that understands natural speech, intent, and context. Use real-time transcription and AI to route, authenticate, and resolve without human intervention.

Voice-Based Forms and Surveys

Transform traditional forms, KYC flows, and surveys into frictionless voice experiences. ASR captures and structures responses into data fields so you can automate lead qualification, feedback collection, and CRM updates with minimal manual data entry.

Voice Search and Navigation

Add AI voice search and interactions within your apps, portals, and knowledge bases so users can “ask” instead of click. NLP and AI will help improve self-service and address routine support tickets.

Call Transcription & Compliance Monitoring

Transcribe every customer conversation in real time or post-call to power compliance and analytics. Easily search transcripts and feed conversation data into AI models for insights across sales, support, and collections.

How it Works

Your application streams audio to the EnableX ASR API, which transcribes speech in real time and delivers accurate text output over the same connection

Speech Recognition

AI Speech Recognition Features for Enterprise-Grade Voice

EnableX Automatic Speech Recognition combines advanced AI models, language processing, and carrier grade infrastructure to deliver clear, accurate transcripts for every call.

Inappropriate Content filtering

Profanity filter helps you detect inappropriate or unprofessional content in your audio data and filter out profane words in text results.

Voice Call Transcription

Convert spoken language into text with our advanced AI-based voice recognition for post processing analysis and record keeping

Text-to-Speech

Convert text to natural-sounding audio in a range of languages and voices to engage customers with a personalised touch

Noise Cancellation

Filter out background noise to ensure clear and accurate capture of a speaker’s voice

Extensive Language Support

Recognise speech across 100+ languages and dialects

Diarisation

Identify and distinguish between multiple speakers in a conversation.

More Features   arrow

Explore EnableX AI-powered Voice Solutions

AI-powered Voicebot

Deploy AI voicebots that understand natural speech, uses ASR and TTS, for human-like conversations across sales, support, and customer service

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Voice Broadcasting

Automate large-scale outbound voice campaigns with TTS-powered broadcasting that personalizes each call without pre-recorded messages and voice prompts.

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Voice API

Integrate AI-ready voice calling into your apps and workflows with EnableX Voice API’s


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Frequent Ask Questions on Automatic Speech Recognition

1. What is Automatic Speech Recognition?

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Automatic Speech Recognition (ASR) is a technology that converts spoken language into written text. It uses advanced algorithms and machine learning models to recognise and transcribe human speech in real time. ASR is commonly used in voice assistants, customer service systems, and transcription tools to streamline communication and enhance accessibility.

2. How does ASR Work?

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EnableX’s Automatic Speech Recognition (ASR) operates by capturing spoken input during a voice call or video session and converting it into accurate text in real time. It works by Analysing audio signals, identifying speech patterns, and using machine learning models like DNNs or RNNs

3. What is the difference between ASR and Voice Recognition?

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Automatic Speech Recognition (ASR) and voice recognition are distinct technologies that serve different purposes. ASR focuses on what was said—it transcribes spoken language into written text, enabling systems to understand and process user input in real time. In contrast, voice recognition focuses on who is speaking—it identifies or verifies a speaker’s identity based on unique vocal characteristics.

4. What is the task of automatic speech recognition?

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EnableX Automatic Speech Recognition (ASR) converts spoken language into accurate text in real time, enabling applications to process and respond to human speech. This includes identifying speech patterns, adapting to various accents, and filtering background noise to ensure accurate transcription in both real-time and recorded scenarios.