EnableX Leads the Innovation – WhatsApp Voice Calling for Business Is Now Live.

WhatsApp Business API

Reach Your Customers Directly with EnableX WhatsApp Business API

Build a direct communication channel to promote products, drive sales and offer customer support

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Key Features Change to Boost Your Productivity

What It Does for Your Business

Enhance Connectivity With Customers

Enhanced customer engagement

Easily interact with your customers and respond to their queries and complaints in real-time. Send targeted and personalized WhatsApp messages to customers, to further strengthen engagement and loyalty.

Improved customer service

Leverage the WhatsApp API for 24/7 customer support and real-time updates, ensuring prompt responses to queries and delivering order updates, enhancing customer engagement.

Increased sales

Use WhatsApp API for Business to send targeted offers and discounts to customers, which can increase conversion rates.

Cost-effective marketing

WhatsApp API for Business, as a medium, offers a cost-effective way for you to reach your customers.

Talk Starts Here - Inside WhatsApp

Enablex adds real-time voice to your WhatsApp Business messaging, transforming chats
into live conversation that drive action and elevate the customer experience.

One Tap to Talk

Let customers call your agents instantly—without ever leaving the WhatsApp thread.
Proactive Voice Support

Engage opted-in customers with follow-ups, support, or consultations—directly through WhatsApp Voice.
Seamless Bot-to-Voice Escalation

Integrate WhatsApp Voice Calling into Dialogs chatbot flow for a seamless, unified experience.

Understand More

A Fast, Simple, Secure Way to Connect

WhatsApp Business API Benefits &
Use Cases

Customer Support

Provide customer support by answering customer queries, resolving issues, and providing information about products and services.

Order Tracking

Customers can use WhatsApp to track their orders in real-time by receiving updates on their order status, delivery times, and tracking information.

Appointment Booking

Allow customers to book appointments directly from WhatsApp for various services such as salon, healthcare services, and consultations.

Feedback and Reviews

Use WhatsApp API for Business to collect feedback and reviews from customers, which can be used to improve your products and services.

Payment Reminders

Send payment reminders to customers who have overdue payments, reducing the risk of default.

Internal Communication

Switch to WhatsApp API for Business for internal communication, to connect with employees, share company news, and coordinate work schedules.

Frequently Asked Questions (FAQs)

What is the WhatsApp Business API?

The WhatsApp Business API enables businesses to send and receive messages at scale, automate customer interactions, and integrate WhatsApp with CRMs, chatbots, and customer support systems for real-time, secure communication.

How is the EnableX WhatsApp Business API different from using the WhatsApp Business App?

The Business App is for small teams using a single phone, while the EnableX WhatsApp Business API allows large-scale, automated, and multi-agent messaging with advanced features like chatbots, analytics, and CRM integration.

Does the EnableX API support two-way conversations?

Absolutely. Customers can respond to your messages in real time, and our API supports both free-form text and quick reply buttons for interactive engagement.

What are WhatsApp message templates, and why are they important?

Templates are pre-approved message formats required for sending outbound notifications to customers who have opted in. They ensure compliance and faster message delivery.

How much does the EnableX WhatsApp Business API cost?

Pricing is based on WhatsApp’s conversation-based model, which varies by region and use case. Refer to our whatsapp pricing or contact our sales team for a tailored quote.