WhatsApp Business API

Reach Your Customers Directly with EnableX
WhatsApp Business API

Build a direct communication channel to promote products, drive sales and offer customer support

Digital Onboarding Solutions for Banks

Turn WhatsApp into your most powerful
customer engagement channel

Deeper Customer Engagement

Go beyond generic blasts-Deliver rich, personalised WhatsApp experience with carousels, quick replies, and interactive media.

Faster,
Smarter Support

Automate FAQs and order updates with AI chatbots, while ensuring seamless handoff to live agents when it matters most.

Higher
Conversions

Turn chats into checkouts. From product discovery to payment links, drive measurable sales directly inside WhatsApp.

Cost-Efficient at
Scale

Reach and engage thousands of customers on WhatsApp, with analytics to track, optimise, and prove value.

Key Features

Everything You Can Power with WhatsApp Business API

Reminders SMS

Turn simple messages into meaningful conversations—build trust, resolve queries instantly, and keep customers engaged.

Send instant updates for payments, deliveries, renewals, and reminders to stay connected when it matters most.

Go beyond text with images, videos, carousels, and buttons that make every interaction clear, engaging, and actionable. 

Let AI chatbots handle FAQs, qualify leads, and seamlessly transfer complex issues to human agents. 

Remove friction from checkout. Collect secure payments inside WhatsApp—fast, safe, and convenient. 

Turn social media ad clicks into direct WhatsApp conversations for faster conversions. 

Talk Starts Here - Inside WhatsApp

Enablex adds real-time voice to your WhatsApp Business messaging, transforming chats
into live conversation that drive action and elevate the customer experience.

Reminders SMS

Let customers call your agents instantly—without ever leaving the WhatsApp thread.

Engage opted-in customers with follow-ups, support, or consultations—directly through WhatsApp Voice.

Integrate WhatsApp Voice Calling into Dialogs chatbot flow for a seamless, unified experience. 

A Fast, Simple, Secure Way to Connect

WhatsApp Business API
Use Cases

Customer Support

Provide customer support by answering customer queries, resolving issues, and providing information about products and services.

Order Tracking

Customers can use WhatsApp to track their orders in real-time by receiving updates on their order status, delivery times, and tracking information.

Appointment Booking

Allow customers to book appointments directly from WhatsApp for various services such as salon, healthcare services, and consultations.

Feedback and Reviews

Use WhatsApp API for Business to collect feedback and reviews from customers, which can be used to improve your products and services.

Payment Reminders

Send payment reminders to customers who have overdue payments, reducing the risk of default.

Internal Communication

Switch to WhatsApp API for Business for internal communication, to connect with employees, share company news, and coordinate work schedules.

Pricing

Whatsapp Business API Pricing

Send alerts, updates, and promotions instantly with secure, reliable, and rich WhatsApp messaging.

Starts at just

₹0.90229

Per template message

Other Messaging API Solutions

RCS Business Messaging

Build the future of text messaging with RCS. Engage your customers with rich, branded, and interactive messaging at scale.

RCS API arrow

SMS API

Reach anyone, anywhere with the most reliable messaging channel. Send instant alerts, reminders, and updates at scale with global delivery and compliance built in.

SMS API arrow

Frequently Asked Questions (FAQs)

1. What is the WhatsApp Business API?

up arrow down arrow

The WhatsApp Business API enables businesses to send and receive messages at scale, automate customer interactions, and integrate WhatsApp with CRMs, chatbots, and customer support systems for real-time, secure communication.

2. How is the EnableX WhatsApp Business API different from using the WhatsApp Business App?

up arrow down arrow

The Business App is for small teams using a single phone, while the EnableX WhatsApp Business API allows large-scale, automated, and multi-agent messaging with advanced features like chatbots, analytics, and CRM integration.

3. Does the EnableX API support two-way conversations?

up arrow down arrow

Absolutely. Customers can respond to your messages in real time, and our API supports both free-form text and quick reply buttons for interactive engagement.

4. What are WhatsApp message templates, and why are they important?

up arrow down arrow

Templates are pre-approved message formats required for sending outbound notifications to customers who have opted in. They ensure compliance and faster message delivery.

5. How much does the EnableX WhatsApp Business API cost?

up arrow down arrow

Pricing is based on WhatsApp’s conversation-based model, which varies by region and use case. Refer to our whatsapp pricing or contact our sales team for a tailored quote.