retail & e-commerce

Video and Omnichannel AI solutions for Banking and Financial Services

Accelerate Digital Banking Transformation. Increase Transaction Success Rates by 35%.

Build next-generation fintech experiences with secure Video KYC, conversational banking, and omnichannel customer engagement.

Digital-First Banking for the Next Billion Customers

Enhance Banking and Financial
Transaction Success Rates

Traditional banking infrastructure limits geographic reach and increases per-customer service costs. EnableX Communication APIs and AI chatbot solutions enable banks to deliver personalised, secure, and scalable digital banking experiences that serve customers anywhere, anytime.

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$10tn

Digital payments market by 2026

$25%

Automation in the Insurance industry due to AI/ML by 2025

66%

customers prefer live chat that connects them to customer service expert

Discover the Versatility of CPaaS in for Banking and Finance

Empower Financial Innovation with CPaaS
Solutions

  • Automated Notifications

    Facilitate ease of banking through automated alerts for account updates, payment reminders, and transactions. Leverage SMS, programmable IVRs, self-service WhatsApp, or in-app notifications.

  • Omnichannel Finance

    Pave the way for smooth banking experiences across Voice, Video, WhatsApp, or Text Messaging. Our platform assures swift responses and seamless integrations, fortifying the security of banking interactions.

  • Personalized Financial Advice

    Enrich customer loyalty by delivering bespoke financial advice via SMS/WhatsApp, providing them with tailored banking solutions.

User Engagement and Experience
  • Virtual Financial Consultations

    Provide customers with intimate financial consultations right from their homes through EnableX in-app communication API, mimicking a personal financial advisory session.

  • Digital KYC

    Ensure seamless and secure customer KYC, liveness check, OCR based validations sharing via video, messaging or WhatsApp, streamlining regulatory needs and customer comfort.

Security and Compliance
  • AI-Based Chatbots

    Empower customers to self-serve through AI-based chatbots, significantly reducing the time and cost associated with customer service inquiries.

AI-Driven Customer Service
Future-Ready Finance: Customized, Cost-Effective, and Scalable

Ready to Transform Your Financial
Communication Strategy?

Join leading banks, credit unions, and fintech companies worldwide who trust EnableX CPaaS and AI chatbots to deliver exceptional customer experiences while reducing operational costs and ensuring regulatory compliance. Our flexible pricing model, comprehensive feature set, and global support network make advanced communication technology accessible for financial institutions of every size and scope.

Retail
Voice

Offer customer support over the phone, such as answering queries, resolving issues, and providing financial advice.

Services/Fintech
Video

Provide live customer support, such as financial consultations, training sessions, and troubleshooting assistance.

Hospitality
SMS

Send important updates to customers, such as account balance, transaction confirmations, and payment reminders.

D2C
WhatsApp Business API

Send automated messages to customers, such as loan approvals, investment suggestions, and policy updates.

Blogs, Product Updates and Much More

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