Omni-Channel Engagements

Turn Every Omni-Channel Campaign Into
A Revenue-Driving Conversation

Run personalised outreach campaigns across WhatsApp, SMS, RCS, and voice to cut costs, lift conversions,
and grow revenue from every customer interaction at scale.

Customer Messaging

Create Personalised Customer Messaging Campaigns That Maximise ROI

Reach and engage all audience segments across WhatsApp, SMS, RCS, and voice with a complete omnichannel platform

Omnichannel Reach

Omnichannel Reach

Expand your reach across more channels— WhatsApp, RCS, SMS, and more— to effectively scale your business

Data-backed

Data-backed Insights

Measure campaign performance across channels with purpose-built dashboards and reports

Personalised

Personalised Messaging

Nurture meaningful interactivity with direct and personalised marketing campaigns

Stay Connected To Your
Audience Wherever They Are

With EnableX Campaign Cloud, effortlessly select the most effective channel for each targeted audience. You can also combine multiple channels within a single workflow to ensure your messaging remains consistent and personalised.

whatsapp

WhatsApp Business

Step beyond basic messaging and engage your audience with WhatsApp, the most popular messaging app. Send high-impact, messages directly to your customers' WhatsApp inboxes, enhanced with images, videos, and rich multimedia.

  • Rich multimedia experience
  • WhatsApp templates
  • Real-time metrics

Explore WhatsApp Messaging arrow

WhatsApp Business Voice is Now Live arrow

googleRcsMessaging

Google RCS

Break away from plain-text SMS and deliver a rich, interactive experience. With RCS Business Messaging, you can share high-resolution images, audio, videos, GIFs, and more, sending branded messages straight to your customers' inboxes.

  • Rich media engagement
  • Branded messages
  • Real-time metrics

Explore RCS Business Messaging arrow

mmsMessaging

MMS Messaging

Sometimes words aren't enough. Our MMS messaging service allows you to enhance your business messages with rich multimedia content.

  • Up to 1,600 characters
  • Include images and sound
  • Real-time metrics

businessSmsMessaging

Business SMS Messaging

Experience consistently high SMS delivery, open, and read rates. Send and receive SMS messages to engage a global audience using our reliable, secure, and compliant communication channel.

  • Transactional SMS
  • Promotional SMS
  • Real-time metrics

Explore SMS Messaging arrow

voiceMessaging

Voice Messaging

Break free from traditional channels and connect with your audience through voice broadcast messaging. Utilise audio files or personalised text-to-speech messages to engage and interact with users on any phone number

  • Text-to-speech
  • Multiple Languages
  • Real-time metrics

Maximise Revenue with the Messaging Campaigns that feel personal and relevant

Transform customer engagement with advanced business messaging services that drive
higher sales, stronger retention, and better ROI across every channel.

Boost Sales with High-Converting Targeted Promotions

Move beyond crowded inboxes by sending tailored, time-sensitive offers straight to your customers’ phones on their preferred messaging apps, creating urgency, higher engagement, and more conversion. All using a DIY campaign manager.

  • Flash Sales Alerts
  • Limited-Time Discounts
  • Exclusive Member Offers

Reduce Support Costs with Proactive Mobile Notifications

Deliver real-time alerts for service changes, appointment reminders, and order status directly to customers’ phones to lower inbound inquiries, boost satisfaction, and keep every customer effortlessly in the loop.

With automatic failover setup, you ensure that messages are always delivered.

  • Service Disruption Alerts
  • Appointment Reminders
  • Order Status Updates

Supercharge Engagement with Personalised, Mobile-First Campaigns

Broadcast highly personalised campaigns built around customers’ interests, behaviour, and past purchases so every message feels relevant, boosts engagement, and drives stronger loyalty and repeat revenue.

Drive responses directly to EnableX Dialogs and engage with users like never before

  • Coupon Promotions
  • Exclusive Discounts
  • VIP Invitations to Product Launches

Streamline Internal Communications for Faster, Smarter Decisions

Broadcast urgent alerts, policy changes, and event updates directly to employees’ devices so critical information is seen quickly, reducing confusion, cutting response times, and improving overall productivity.

By sending messages across WhatsApp, RCS & SMS, you ensure messages are always delivered.

  • Urgent Notifications
  • Policy Updates
  • Company Event Announcements

Strengthen Customer Relationships with Smart Follow-Ups

Send timely follow-up messages across channels after each interaction to gather feedback, suggest relevant add-ons, or express appreciation, building trust, encouraging repeat business, and growing long-term loyalty

  • Post-Purchase Thank You Notes
  • Feedback Requests
  • Complementary Product Offers

Drive Higher Event Attendance with Timely, Mobile-First Invitations

Send event invites, follow-up reminders, and last-minute updates directly to attendees’ phones so your event stays visible, turnout improves, and overall engagement and ROI increase

Choose from WhatsApp, RCS or SMS based on audience and costs to ensure best ROI

  • Event Invitations
  • RSVP Reminders
  • Last-Minute Updates
boostSales enhanceCustomerSupport superchargeEngagement streamlineInternal fosterCustomerRelationships driveEventAttendance

Boost Sales with Targeted Promotions

Struggling to cut through the noise and get your promotions noticed? With crowded inboxes and endless ads, it's harder than ever to make your message stand out.

Broadcast your time-sensitive promotions directly to your customers' mobile devices, delivering offers that create urgency and drive immediate action. This approach not only boosts sales but also ensures your promotions reach the right audience at the right time.

  • Flash Sales Alerts
  • Limited-Time Discounts
  • Exclusive Member Offers

boostSales

Enhance Customer Support with Instant Updates

Are your customers left in the dark during service disruptions or waiting endlessly for updates? Keeping them informed immediately can significantly improve their experience and trust in your brand.

Send real-time notifications about service updates, appointment reminders, or order status directly to your customers' devices. This proactive approach reduces inbound inquiries and keeps your customers satisfied and informed.

  • Service Disruption Alerts
  • Appointment Reminders
  • Order Status Updates

enhanceCustomerSupport

Supercharge Engagement with Tailored Campaigns

Tired of getting lost in crowded inboxes and ignored telemarketing calls? The reality is, people’s inboxes are overflowing, and unknown numbers are more likely to be silenced than answered.

Break through the noise by broadcasting personalised messages that speak directly to your customers' interests, behaviours, and past purchases. By delivering content that feels relevant and timely, you'll capture their attention, boost engagement, and build lasting loyalty.

  • Coupon Promotions
  • Exclusive Discounts
  • VIP Invitations to Product Launches

superchargeEngagement

Streamline Internal Communications for Greater Efficiency

Is your team missing out on critical updates due to scattered communication channels? Effective internal communication is key to keeping everyone on the same page.

Broadcast urgent notifications, policy updates, or event announcements to all employees simultaneously. Ensure that your team stays informed, aligned, and ready to act on important information.

  • Urgent Notifications
  • Policy Updates
  • Company Event Announcements

streamlineInternal

Foster Customer Relationships with Follow-Up Campaigns

Are your customer relationships fading after the initial purchase? Consistent follow-ups can help keep the connection strong and drive repeat business.

Broadcast follow-up messages after a purchase or interaction to gather feedback, offer complementary products, or simply show appreciation. These touchpoints help build trust and encourage long-term loyalty.

  • Post-Purchase Thank You Notes
  • Feedback Requests
  • Complementary Product Offers

fosterCustomerRelationships

Drive Event Attendance with Timely Invitations

Finding it challenging to get your audience excited and committed to attending your events? A well-timed reminder can make all the difference.

Send targeted invitations, reminders, and updates to potential attendees, keeping your event top-of-mind and ensuring a higher turnout. This strategy helps maximise event participation and engagement.

  • Event Invitations
  • RSVP Reminders
  • Last-Minute Updates

driveEventAttendance

A Business Messaging Platform Built on Quality, Innovation, and Trust

For years, businesses have turned to EnableX to revolutionise customer engagement with smarter,
more efficient, and highly interactive solutions.

Maximise Deliverability with Rich Features

Achieve unparalleled message deliverability with our cutting-edge technology. If a message encounters delivery issues on a channel like RCS, our smart fallback system seamlessly redirects it to the most suitable alternative, such as WhatsApp - ensuring uninterrupted and reliable communication. Plus, our real-time route optimisation, backed by intelligent failover management, dynamically reroutes global traffic to sidestep outages and latency, keeping your messages flowing smoothly and efficiently.

maximiseDeliverability

Engage Customers When and Where They Prefer

EnableX empowers marketers and businesses to effortlessly connect with customers by integrating top communication channels like SMS, WhatsApp, and Google RCS—all within one powerful platform. Reach your audience wherever they are, seamlessly and effectively.

omnichannelExperience

Refine Broadcast Messaging Campaign with Data Insights

Gain a comprehensive overview of all channels and notifications over a specific time period to evaluate impact and success. Track the performance of A/B tests, monitor open rates, and refine your messages and designs. Explore individual user interactions for detailed engagement insights and to improve customer support.

dataDrivenInsights

End-To-End Customer Journey, Backed By AI

Combine the power of Business Messaging broadcasting with the advanced capabilities of EnableX Dialogs Cloud to deliver a complete customer journey. Start by broadcasting your promotional messages to targeted audiences, and as they engage, seamlessly transition them into personalised interactions powered by conversational AI.

Explore Dialogs Cloud arrow

image

Creating a Highly Converting
Business Messaging Broadcasting Campaign

Discover how easy it is to start using our business messaging platform to send promotional or informational messages, and transform your customer communication in just three simple steps.

1
Choose Audience
2
Choose Channel
3
Campaign Analytics

STEP 1

Select Your Ideal Customer Profile

Effortlessly synchronise your customer data from platforms like HubSpot, Zoho, or even a simple spreadsheet import. Utilise tags or set specific criteria to segment your audience based on their behaviour, preferences, or location, enabling businesses to send targeted messages that are more likely to resonate with their audience.

selectYourIdealCustomer

personalised

STEP 2

Personalised Your Messaging for Maximum Impact

Reach the right audience at the perfect moment by crafting messages that stand out. Personalise every communication with dynamic variables that automatically insert customer details. Enhance the experience with multimedia elements, dynamic links, and interactive features like quick reply buttons to keep your audience engaged and responsive.

STEP 3

Measure Your Results

Keep a close eye on essential metrics like sent rates, open rates, reply rates, and button click-through rates and get insights of all channels to fine-tune your conversational marketing strategies. Easily download broadcast analytics as a CSV for in-depth analysis and seamlessly calculate your ROI.

measureYourResults

Don't Let Your Message Get Lost in the Noise!

Start using EnableX Omnichannel Campaign Cloud today and transform the way you communicate with your customers.

Engage Your Customers at Every Stage of their Journey with EnableX Solutions

Deliver engaging experiences for your customers by integrating Conversational AI and Live Chat to your omnichannel engagement solution.

ChatAssistLine

Conversational AI
Dialogs AI Chat Agent

Keep the conversation going and drive leads further down the sales funnel with our AI-powered chatbot. Once your message is received, customers can seamlessly continue the conversation with an AI bot that leverages Generative AI and natural language processing to understand their intents and deliver dynamic, human-like interactions

Explore AI Chat Agent arrow

VoiceAssist

Conversational AI
Dialogs AI Voice Agent

Proactively engage your customers with automated voice broadcasting messages. Keep the conversation going by integrating EnableX AI Voice Assist, an AI-driven, human-like engagement bot that automates the conversational flow and follows up to resolve queries and seamlessly guides leads down the sales funnel.

Explore AI Voice Agent arrow

HumanAssist

Live Chat
Dialogs Human Assist

Integrate Live Chat with Business Messaging for end-to-end customer engagement. When customers respond to broadcast messages, live agents—equipped with full contextual history—can seamlessly continue the conversation. For an even more personal touch, agents can initiate video calls and utilise co-browsing features to deepen connections.

Explore Human Assist arrow

FAQ About Campaigns-Cloud

1. How does bulk messaging or campaign blasting work?

up arrow down arrow

The Campaign Cloud tool lets you upload contacts and send approved template messages via WhatsApp, SMS, Voice, or RCS in bulk. The upload is done via a CSV file, which can also include variable values to personalize and customize the content for each recipient.

2. Where can I monitor and export campaign performance?

up arrow down arrow

Once a campaign is sent, click its name in the campaign list for detailed analytics, including delivery status and engagement. You can also export these details for reporting or analysis.

3. Can I include users who have opted out?

up arrow down arrow